Senior Operations Analyst – Invoice Finance
Location: London (Hybrid)
We’re looking for a Senior Operations Analyst to join our growing operations team and help streamline, optimise, and scale our invoice financing function. You’ll play a key role in ensuring operational excellence, regulatory compliance, and exceptional client experiences across our lending platform.
What You’ll Do
* Manage the day-to-day operations of our invoice finance offering, including client onboarding, invoice processing, funding, payments, and collections.
* Own the customer experience, acting as a first point of contact for operational matters and delivering timely, effective solutions.
* Conduct validation and verification checks on invoices to detect discrepancies or fraudulent activity.
* Perform reconciliations between client accounts, invoices, and payments to ensure complete accuracy.
* Work closely with the COO on reporting, including regulatory and fund reporting requirements.
* Partner with the CTO and Technology team on system and product enhancements that improve process efficiency.
* Support the Data Science team with risk analysis tools and process optimisation initiatives.
* Identify and implement process improvements to enhance efficiency and client satisfaction.
* Ensure full compliance with all operational risk, KYC, and regulatory frameworks.
What We’re Looking For
* Minimum 3 years’ experience in operations management within invoice financing or financial services.
* Hands-on experience using Dancerace systems (essential).
* Proven track record managing client relationships and operational workflows.
* Strong understanding of credit risk, fraud prevention, and regulatory compliance.
* Excellent analytical, communication, and problem-solving skills.
* Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
* UK finance industry qualifications are desirable.