Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess a passion for providing exceptional customer service and have a strong understanding of food and beverage offerings. As a Server, you will play a crucial role in ensuring our guests have an enjoyable dining experience by delivering high-quality service, taking orders accurately, and assisting with menu selections.
Duties
* Greet and welcome guests in a friendly manner, providing excellent customer service throughout their dining experience.
* Take food and beverage orders accurately using Aloha POS or Micros POS systems.
* Provide detailed information about menu items, including specials, and assist guests with selections to enhance their dining experience.
* Upsell additional items to increase sales while ensuring guest satisfaction.
* Serve food and beverages promptly while adhering to food safety and sanitation guidelines.
* Maintain cleanliness of the dining area, including bussing tables and resetting them for new guests.
* Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
* Handle cash transactions accurately, including processing payments and providing change as necessary.
* Address guest inquiries or concerns promptly to ensure a positive dining experience.
Skills
* Strong customer service skills with the ability to engage effectively with guests.
* Experience with Aloha POS, Micros POS, or similar point-of-sale systems is preferred.
* Culinary experience or knowledge of food preparation techniques is a plus.
* Excellent time management skills to handle multiple tasks efficiently in a busy environment.
* Sales skills with the ability to upsell menu items effectively.
* Familiarity with OpenTable reservation system is advantageous.
* Fine dining experience is preferred but not required; willingness to learn is essential.
* Basic math skills for handling cash transactions accurately.
* Knowledge of food safety standards and sanitation practices in the food industry.
* Previous restaurant experience or background in hospitality is highly desirable. Join our team as a Server where you can showcase your skills in a vibrant atmosphere while contributing to memorable dining experiences for our guests
Job Types: Full-time, Part-time
Pay: £12.21-£16.72 per hour
Work Location: In person