Business Administration Assistant (Up to 24k dependant to experience) LOCATION: Leicester REPORTS TO: Office Manager OUR COMPANY Haines Watts is a firm of chartered accountants who specialise in advising and supporting business owners. We support companies and business owners around the UK, which gives our clients access to a huge amount of business expertise and knowledge. Our fresh thinking and practical business approach underpin our values. At Haines Watts Leicester, we pride ourselves on a collaborative culture that values initiative, growth, and genuine care for our clients. OVERALL PURPOSE The Business Administration Assistant will provide comprehensive administrative and business support to ensure the smooth day-to-day running of the office. This includes assisting with maintaining databases and CRM systems, marketing activities, and providing professional front-of-house and administrative support to the wider team. OUR KIND OF PERSON A good standard of education, including GCSEs (or equivalent) in English and Maths. Strong verbal and written communication skills, with confidence in handling telephone enquiries and taking accurate messages. Excellent organisational skills and the ability to prioritise multiple tasks effectively. High attention to detail and accuracy in data entry and documentation. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new software. Experience with CRM systems or database management (desirable). A proactive and flexible attitude with a willingness to learn and take on varied responsibilities. Positive, enthusiastic, and professional demeanour with the ability to work well as part of a team. Driving licence and access to transport THE SPECIFICS Provide general administrative support including filing, scanning, photocopying, and document management. Support marketing events and campaigns, including logistics, promotion, and follow-up activities. Assist in scheduling marketing materials, newsletters, and social media content. Maintain and update company databases and CRM systems with accuracy and attention to detail. Manage telephone and reception duties, greeting visitors and handling calls professionally. Arrange and coordinate meetings, appointments, and conference calls. Support the team with diary management, correspondence, and administrative tasks. Process incoming and outgoing mail and emails efficiently. Assist with monitoring office supplies and ordering when necessary. Contribute to continuous improvement initiatives and help streamline administrative processes. DESIRABLE SKILLS AND EXPERIENCE Previous experience in an administrative and office support role. Basic understanding of social media management and marketing communications. Knowledge of basic bookkeeping or financial administration (advantageous but not essential). WHAT WE OFFER A supportive and friendly team environment. Opportunities for learning and professional development. Varied workload with the chance to get involved in multiple areas of the business. No recruitment agencies, please.