Product Support Specialist
We are seeking a skilled Product Support Specialist to join our team. As a key player in our customer support team, you will be the go-to expert for technical assistance in Europe.
Our ideal candidate has a strong background in optics or a related field and is fluent in German and English. You will have excellent communication and problem-solving skills, with the ability to work effectively in a dynamic team environment.
Responsibilities:
* Providing technical assistance and product recommendations to customers
* Handling customer inquiries and resolving issues in a timely and professional manner
* Collaborating with global teams to support marketing initiatives and drive business growth
Qualifications:
* Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
* Fluent in German and English
* Proficient with MS Office
* Strong communication and problem-solving skills
What We Offer:
As a valued member of our team, you can expect a competitive salary and a range of benefits, including company pension scheme, private medical & dental insurance, extensive training and development opportunities, subsidized gym membership, and more.