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Location: Across all Willow sites (occasional HQ meetings)
Department: Operations / Kitchen / Management
Reports to:Group Executive Chef
We’re on the hunt for a dynamic, passionate, sleeves-rolled-up Operations Lead to take the reins across our Willow brand. You’ll be a key player in ensuring our kitchens are consistent, high-performing, and brimming with energy. This isn’t a desk job – you’ll be where the action is, across all our Willow sites, helping teams thrive and menus sing.
If you're someone who gets a buzz from launching menus, opening new sites, leading chefs, and building unstoppable kitchen teams, then we want to hear from you.
Location: Across all Willow sites (occasional HQ meetings)
Department: Operations / Kitchen / Management
Reports to:Group Executive Chef
We’re on the hunt for a dynamic, passionate, sleeves-rolled-up Operations Lead to take the reins across our Willow brand. You’ll be a key player in ensuring our kitchens are consistent, high-performing, and brimming with energy. This isn’t a desk job – you’ll be where the action is, across all our Willow sites, helping teams thrive and menus sing.
If you're someone who gets a buzz from launching menus, opening new sites, leading chefs, and building unstoppable kitchen teams, then we want to hear from you.
What You’ll Be Doing
Operational Excellence
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Make sure KPIs across all Willow sites are met – consistently and confidently.
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Be the steady hand behind efficient day-to-day kitchen operations: stock control, prep levels, service speed, and food quality.
Menu Launches & Openings
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Roll out brand-wide menu launches twice a year.
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Lead the opening of any new Willow sites with flair, precision, and a checklist that leaves nothing to chance.
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Potential involvement in menu development depending on your skillset (if you’ve got the magic, bring it!).
Team Development
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Inspire and coach our Head Chefs.
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Build a pipeline of future kitchen managers and leaders.
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Set the tone, set the standard, and lead from the front.
Brand Consistency
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Ensure every Willow site looks, feels, and tastes like Willow.
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Make consistency a non-negotiable – from the first bite to the final bill.
What We’re Looking For
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A branded restaurant background with a strong understanding of what makes a fresh-food kitchen tick.
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At least 12 years of experience in kitchens – you've worked your way up and seen it all.
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At least 2 years in a multi-site or senior kitchen/ops role, preferably in a branded setting.
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A background that combines ‘proper kitchens’ with modern branded environments.
We’ll Get On If You...
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Work hard, fast, smart – and with a good dose of heart.
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Are deeply passionate about food, teamwork, and guest experience.
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Stay organised under pressure, and thrive on solving problems before they happen.
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Love getting stuck in and genuinely enjoy leading by example.
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Can inspire others to deliver greatness, every single day.
Why Join Us?
Parogon is one of the fastest-growing and most exciting hospitality groups in the region – and Willow is our trailblazing, feel-good brand. Join now and be part of something you’ll be proud of. Not just another job – this is a chance to make your mark. #J-18808-Ljbffr