This is a pivotal role within the operations team. The successful candidate will be responsible for scheduling field resources, preparing operational documentation (including RAMS and Project Information Sheets), coordinating logistics, and acting as a key link between Sales, Field Teams and Clients.
The role requires excellent organisational skills, strong written communication ability, and the confidence to manage multiple live projects in a fast-paced environment.
Key Responsibilities
Scheduling & Resource Management
·Use the company scheduling system to allocate engineers, rigs and equipment to projects
·Monitor and manage resource availability across multiple live sites
·Provide accurate availability updates to the Sales team to support quoting and tendering
·Flag clashes, shortages or operational risks to the Operations Manager
·Assist with forward planning to ensure smooth project delivery
Documentation & Compliance
·Prepare site-specific RAMS (Risk Assessments & Method Statements)
·Produce Project Information Sheets for field teams
·Ensure documentation reflects the scope of works, equipment and site conditions
·Issue documentation to clients in line with company procedures
·Maintain accurate project records within internal systems
Field Team Support
·Book accommodation and travel for field personnel
·Order PPE and project-specific equipment as required
·Support mobilisation and demobilisation of rigs and equipment
·Act as first point of contact for engineers requiring operational assistance
·Assist with logistics coordination and last-minute changes
·Occasional out of hours support with accommodation and paperwork
Client and Internal Communication
·Respond to client emails and phone calls in a professional and timely manner
·Liaise with clients to confirm site access, programme dates and documentation requirements
·Support Sales and Operations with general project administration
·Escalate commercial or contractual matters appropriately
General Administration
·Maintain accurate records within internal systems
·Support document control processes
·Assist with operational reporting where required
·Provide general administrative support to the Operations Team
Skills & Experience Required
Essential:
* Strong organisational and time-management skills
* Excellent written and verbal communication skills
* High attention to detail
* Confident using scheduling or resource management systems
* Proficient in Microsoft Office (particularly Word and Excel)
* Ability to manage multiple projects simultaneously
* Calm and solution-focused under pressure
Desirable:
* Experience within construction, ground investigation, geotechnical or UXO sectors
* Experience writing RAMS
* Understanding of field operations logistics
* Knowledge of PPE standards and site compliance requirements
Personal Attributes
·Proactive and self-motivated
·Structured and process-driven
·Strong problem-solver
·Team player with the ability to communicate confidently at all levels
·Commercially aware and operationally minded
What We Offer
·Competitive salary (dependent on experience)
·Supportive and growing team environment
·Exposure to technically complex and nationally significant projects
·Opportunities for professional development