Kolt Recruitment are looking to recruit a Bodyshop Manager for our client’s body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing the team to deliver a quality repair. Key Experience * Bodyshop Management * Audatex preferred * Customer Satisfaction * Manages key KPI’s including but not exclusively, estimate conversion, hours per job card * To build a rapport and qualify customers’ requirements by talking and listening to customers and understanding their requirements - both their stated and unconscious requirements * Uses a good understanding of the customer’s needs to guide them towards the product or service that will best meet their needs * Agrees the detail of the work that is to be carried out * Scheduling work to meet customer requirements, taking into account Bodyshop utilisation targets, and job complexity and parts/materials availability * Co-ordinating Bodyshop activity to deliver agreed work * Liaising with Parts Department to ensure all parts arrive on time for repairs to commence. If you would like any further information on the opportunity please contact Claire Harrington