Vacancy Type Permanent/Full Time Location Blackburn (with some home working) Job Profile Job Profile document Job Summary As a Billing Specialist you will support the Billing Team and Billing Manager with the processing of accurate and timely billing/distribution to our customers. This will be in line with customer contractual terms and departmental deadlines whilst working closely with internal departments. You will deal with billing and invoicing enquiries from internal and external customers following through to resolution. Key Responsibilities Timely and accurate raising of customer invoices (reoccurring and one-off) Accurately create, update, and maintain reoccurring customer billing records Ensure all data received is invoiced accurately and efficiently daily, month, quarterly, annually & ad-hoc to departmental deadlines, in line with contractual terms & customer specifics. Distribute generated invoices via post, email or onto customer portals Take responsibility for in-depth analysis, manipulation of billing/invoice data from multiple systems. Work closely, deal and manage internal & external queries, driving the resolution whilst keeping all parties regularly updated. Contribute & participate in adhering to and updating billing processes and join in team/departmental meetings. Hours per week 37.5 About Us An exciting past, a secure future Founded in 1991, Maintel became AIM listed in 2004. Significant organic growth continues to spearhead our success, feeding the expansion of our global footprint and additional capabilities to support the requirements of almost 7,000 customers. Operating across four locations in the UK, our team of over 500 people has been bolstered by the acquisition of key enterprise technology providers that complement our core proposition. Technology leaders Maintel's expertise encompasses unified communications, contact centre solutions, workforce optimisation, local and wide area networking and security, mobile and voice services and managed print services. By combining skills and technologies from vendor and carrier partners with the capabilities of our in-house experts, Maintel provides complete end-to-end services, delivered on-premise or in the cloud.