Duty Manager Takeaway (Seashell Restaurant)
Wages £15.5-£16 per hour, full time
As the Duty Manager for the Takeaway section at the Seashell Restaurant, you will play a key leadership role in ensuring the smooth daily operation of our renowned takeaway service. You will oversee a dedicated team, maintain high standards of food quality and customer service, and ensure that our guests experience the best of Seashells famous fish and chips whether dining at home or on the go.
Duty Manager Key Responsibilities:
* Lead and supervise the takeaway team to ensure efficient and friendly service at all times.
* Manage shift operations, including staff scheduling, task delegation, and performance support.
* Maintain high standards of food presentation, quality control, and health and safety compliance.
* Handle customer queries, special requests, and complaints professionally and promptly.
* Support stock control, ordering, and inventory management for the takeaway section.
* Train new team members and promote a positive, motivated working environment.
* Ensure all takeaway orders are prepared and dispatched accurately, quickly, and with care.
* Report directly to senior management and assist with day-to-day operational decisions.
Duty Manager Skills and Qualities:
* Strong leadership and team management skills.
* Excellent communication and customer service abilities.
* Ability to work under pressure in a fast-paced environment.
* Attention to detail and commitment to quality.
* Knowledge of food hygiene and safety standards.
* Positive attitude, reliability, and a hands-on approach to management.
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