Summary
As a Business Administration and HR Support Apprentice, you'll play a key role in supporting our HR function. This is a fantastic opportunity to learn and grow in a professional environment, gaining valuable skills in both business operations and human resources.
Wage
£15,311.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Working Monday - Friday, based at out site in Broadley Industrial Park, Roborough, Plymouth. Shifts to be confirmed.
39 hours a week
Start date
Monday 8 September 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Assisting with day-to-day HR administration including recruitment, onboarding, and employee records
* Supporting internal communications and maintaining confidential documentation
* Managing diaries, scheduling meetings, and preparing reports
* Handling correspondence and responding to queries professionally
* Contributing to HR projects and initiatives
* Learning and applying business processes and systems
Where you'll work
Broadley Industrial Park
Roborough
Plymouth
PL6 7EZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FOCUS TRAINING (SW) LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* Business Administrator Apprenticeship Standard - Level 3
* College training/support dates available if required
* On the job training to support role development
* Employer to allocated dedicated training time for Off The Job training requirements
More training information
At Rittal-CSM, what we offer in support of your training:
* A supportive and inclusive working environment
* On-the-job training and mentoring
* Opportunity to gain a nationally recognised qualification
* Career development opportunities within HR and administration
* Paid holiday and access to company benefits
Requirements
Essential qualifications
GCSE in:
* English (grade A*/9 - C/4)
* Mathematics (grade A*/9 - C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Team working
* Initiative
* Ability to work independently
* Willingness to learn
Other requirements
As part of our commitment to safeguarding and ensuring the safety of our employees, all prospective employees will be required to undergo a Disclosure and Barring Service (DBS) check and a sanction list check. These checks are essential to ensure that all candidates meet out stringent safety and compliance standards