Employer Yorkshire Ambulance Service NHS Trust
Site Yorkshire Ambulance Service Headquarters Wakefield
Senior Quality Improvement Lead
NHS AfC: Band 8a
Job overview
To support our improvement ambitions, we are seeking a highly skilled and motivated Senior Quality Improvement (QI) Lead to join our QI Team.
The Opportunity
This is an exciting opportunity for an experienced improvement leader to play a pivotal role in shaping and embedding a culture of continuous improvement across YAS.
As the Senior QI Lead, you will provide visible leadership, specialist improvement expertise and operational management of the QI Team. Working closely with the Head of Quality Improvement, you will drive forward strategic improvement programmes, support organisational maturity in QI, and influence how care is designed and delivered to benefit patients, staff and the wider health system.
We are looking for someone who is:
* Skilled – educated to master’s degree level or have experience in a similar role or setting as well as holding a recognised QI related qualification such as Quality Improvement Service Redesign (QSIR) and Lean Six Sigma.
* Experienced – able to deliver improvement and has a track record of delivering change/improvement within a complex organisation through to scale and spread
* Credible – a strong leader with extensive leadership experience within health and social care
* Values driven – demonstrates an understanding of Trust values and can articulate them in practice
Main duties of the job
In this role, you will:
* Deliver improvement programmes by advising on improvement methods, managing milestones, supporting teams to achieve improvements and ensuring timely delivery.
* Support the delivery of QI enabling plans and strategies.
* Engage with and provide improvement leadership to people who may not be directly in the QI team to ensure improvement is daily practice across teams.
* Communicate complex and sensitive key messages relating to improvement across the Trust.
* Work with the Head of QI to develop and deliver QI team yearly work plans and objectives.
* Work with teams to undertake Quality Impact Assessments (QIAs) and provide assurance of the QIA process to the Head of QI.
* Support the Trust to operate within an effective quality management system.
* Support the Trust to demonstrate quality and regularly audit against internal assurance measures, including working within Care Quality Commission (CQC) frameworks to strive for an ‘outstanding’ rating.
* Regularly provide assurance to the Head of QI and key stakeholders on organisational improvement maturity, including cultural measures relating to improvement.
* Deputise for the Head of QI as required.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust covers nearly 6,000 square miles with a mix of rural and urban areas. We serve a population of over five million people across Yorkshire and the Humber and operate a 24/7 emergency and healthcare service with more than 7,100 staff and over 1,300 volunteers. We offer flexible working where possible and provide opportunities for career progression and development.
Benefits
Benefits include:
* Flexible working including part-time hours, job shares and agile/hybrid options (role dependent)
* 27 days annual leave, increasing to 33 with service
* Contributory Pension
* NHS Discounts (shops, restaurants, gyms, etc.)
* Car lease and other salary sacrifice schemes (salary dependent)
* Employee assistance and counselling service
* Opportunities for research participation, career progression and ongoing development
* Supportive staff networks and inclusion initiatives
Detailed job description and main responsibilities
Please see attached Job description and person specification for a full overview of the main responsibilities of the role.
Person specification
Qualifications
* Educated to master’s degree level or equivalent professional qualifications and/or substantial demonstrated experience in a similar role or setting
* Qualification in a recognised quality improvement methodology, such as QSIR, LEAN, SIX SIGMA, or significant experience applying QI methodologies in Health and Social care
Experience
* Extensive leadership experience with some leadership experience within health and social care
* Experience of working within the ambulance sector or other health and social care environment
Skills
* Proficient in managing and applying continuous improvement methodologies across multiple levels within an organisation
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce and promoting an inclusive environment. We welcome applicants from all sections of the community and encourage applications from underrepresented groups.
As an inclusive organisation we welcome applicants irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We are committed to fair recruitment and reasonable adjustments for applicants with disabilities.
Please note: The salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part-time. For zero-hours/bank worker positions, this is calculated on an hourly basis.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding and promoting the welfare of children and vulnerable adults. Some posts require a DBS check; any associated costs are outlined in the job information.
Additional information: Please email Spencer Le Grove, Head of Quality Improvement, to discuss this role further.
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