Direct message the job poster from The Curve Group
A leading financial services organisation is on a mission to modernise its technology stack — and we’re looking for an experienced Application Support Manager to lead this critical function.
Based in London, this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications — from SaaS to in-house systems — and ensure their performance, stability, and continuous improvement.
What you’ll be doing:
* Lead and develop a growing Application Support team
* Own the support lifecycle of critical business applications
* Manage major incidents (P1/P2) and drive root cause analysis
* Improve monitoring, observability, and performance metrics
* Collaborate with Dev, Infra, and IT Ops teams for seamless service
* Oversee vendor relationships and third-party support
* Contribute to the transition to modern technologies (Azure, Docker, AKS)
What we're looking for:
* Proven experience in Application Support leadership (preferably in regulated environments)
* Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.)
* Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights)
* Confident in incident management, stakeholder engagement, and service governance
* Knowledge of ITIL and a continuous improvement mindset
* Excellent communication and team management skills
Interested in making a real impact in a tech-modernising environment?
Let’s talk. Apply now to find out more!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
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