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Audit administration apprentice

Birmingham (West Midlands)
Reflections Training Academy
Administration
£18,000 - £22,000 a year
Posted: 21 September
Offer description

We are looking for a computer savvy administrator to update our databases, complete all levels of administration work and assist with our audit files. Internal auditors check an organisations' records and procedures to make sure they are accurate and efficient. All training provided

Reflections Training Academy offer a range work based apprenticeship programmes, adult courses, quality study programme and traineeships from our nationality recognised Hairdressing and Barbering courses.

Training to be provided

You will enjoy a unique on the job training programme that will help you to achieve your full potential.

If you have excellent communication skills, a willingness to learn and the personal drive to succeed,

* Level 3 Business Administrator Apprenticeship
* Functional Skills as required

Next Level will work with you over a 14-month long period to provide the skills you need to develop in your career.

Duties will include:

· To work to and promote the Reflections company values at all times

· Excellent and professional telephone manner

· Managing a busy switchboard, taking, and distributing messages when appropriate

· Meeting and greeting all learners, clients and visitors to Reflections Training Academy with a friendly and proficient persona

· The booking and allocation of client appointments for all learners and maintaining the 'Model Database'

· Recording, reporting and tracking learner attendance, producing statistics where required

· Maintenance of our learner database

· Booking of travel arrangements as and when required

· Full administrative support to Training Personnel

· Being helpful and informative to learners throughout their programme

· The monitoring and ordering of stationary as and when required

· Communication to employers over learner attendance

· Update promotional client information as and when required, to work alongside the marketing team

· Effective ongoing auditing of documentation to ensure full compliance

· Provide full support for all team members as and when required with regards to the current MI systems and learner queries

· Compiling audit review evaluations for Directors/Senior Management

The following skills and experience are required:

· Highly presentable with excellent customer service and communication skills

· Ability to prioritise a varied workload, adhering to all deadlines

· Developed PC skills with a basic understanding of Word and Excel

· Ability to be Private and Confidential

· Attention to detail

The following skills and experience will be an advantage:

· Good organisational and time management skills

Job Types: Full-time, Apprenticeship

Pay: £7.55 per hour

Benefits:

* Additional leave
* Company events
* Company pension

Work Location: In person

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