Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work. As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this: Do what’s right Trust & give permission Delivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. About the role As a Production Assistant at Moonpig, you'll be at the heart of our fulfilment operation, helping us bring joy to our customers through high-quality personalised cards and gifts. You’ll play a crucial role in making sure each order is picked, packed, printed, and assembled with care and precision—ensuring every product arrives on time and looking great. This hands-on role is ideal for someone who thrives in a fast-paced environment and takes pride in delivering great work, especially during busy periods. Please note : We will be holding an Assessment Day on 9th July at our Tamworth site (Moonpig, Unit 8, Dordon, Tamworth B78 2FG) where all shortlisted candidates will be invited to complete an English test and a Health & Safety test. All successful candidates from the assessment day will then be invited back for a formal interview on either 10th or 11th July. Please ensure you are available on these dates before applying, specific times will be given to all successful candidates closer to the date! Key Responsibilities: Pick and pack personalised cards and gifts with accuracy Operate printing equipment for high-quality outputs Assemble gift bundles and perform fabrication tasks Conduct quality control checks to uphold brand standards Follow SOPs for consistency, safety, and compliance Meet daily productivity and accuracy targets Maintain a clean and safe work environment Support across different production zones as needed Report issues to help drive improvements About You: Positive, can-do attitude and strong team player Comfortable in high-volume, fast-moving settings Detail-oriented with a focus on accuracy Able to follow safety procedures and work instructions Flexible and open to rotating tasks and departments Good basic literacy and numeracy skills Willing to work varied shifts, including weekends during peak times (Desirable) Experience in a production, fulfilment, or warehouse environment (Desirable) Familiarity with print machinery or handheld scanners (Desirable) Understanding of health and safety in logistics Shift pattern: Week One: In: Monday, Tuesday, Wednesday Off: Thursday, Friday In: Saturday, Sunday Week Two: In: Wednesday, Thursday, Friday Shift Times: Weekdays: 12:00 - 22:00 Weekends: 12:00 - 21:30 There may be a requirement to adjust start and finish times based on operational demands, particularly during peak and off-peak periods. Flexibility and a proactive approach are essential. Want to hear more? Find out more about Moonpig Group and what it has to offer here ! Moonpig’s Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way. We’re proud to have several employee-led committees within our organisation, including the LGBTQ, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees. We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.