Firmin Recruit is delighted to be recruiting for an experienced Administration Assistant - for our established client based in Gravesend, Kent.
Hours: 9.00 am - 5.30 pm Thursday & Friday
This role is a permanent Part-time Role
Benefits: Medicash, Benenden Health Care (after one year of service), 22 days holiday (pro-rated), extra days at Christmas + Bank Holidays, Learning & Development Programme, Long Service Award, Pension, company events, etc
The Role:
The administrator will provide comprehensive administration support to the Commercial Property Management Department, assisting Property Managers in the delivery of an efficient and professional services to clients, tenants, contractors, and professional advisers. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst maintaining high standards of customer service.
Key Responsibilities:
* Assist with the day-day administration of commercial property portfolios.
* Handle telephone and email enquiries from clients, tenants, contractors, and other stakeholders,
* Support Property Managers by responding to routine enquiries and escalating matters where appropriate.
* Liaise with solicitors, utility providers, contractors, and other third-party professionals.
* Prepare invoices, fee accounts, correspondence, reports, and property documentation.
* Maintain accurate records, files databases, and property management systems.
* Assist with arranging repairs, maintenance work, contractor appointments etc.
* Produce departmental reports, arrears reports, and presentation materials.
* Process incoming and outgoing post, scanning, photocopying etc.
Suitable Candidate:
* Previous administrative experience within a professional office environment
* Excellent verbal and written communication skills
* Professional and confident telephone manner
* High level of accuracy and attention to detail
* Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams
* Ability to work independently and as part of a team.
* Excellent customer services and people skills
* Orgainise meetings, prepare agendas and take notes
If you have the necessary skills and would like more information about this role, please send your CV.
Firmin Recruit is an agency working on behalf of our client