Senior Individual Giving Officer
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen the individual giving programme.
About The Role
This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long‑term income growth.
Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences.
You’ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget.
Key Responsibilities
* Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels
* Manage supporter acquisition, retention and stewardship activity
* Develop and optimise supporter journeys using data and insight
* Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations
* Work with external agencies and suppliers to deliver high-quality campaigns
* Ensure all fundraising activity is compliant with GDPR and fundraising regulations
* Collaborate across teams to maximise supporter engagement and lifetime value
* Support innovation and continuous improvement within the fundraising programme
About You
We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community.
You will bring:
* Experience delivering successful individual giving or direct marketing campaigns across multiple channels
* Excellent copywriting and communication skills
* Strong project management and organisational abilities
* Confidence working with data, budgets and campaign reporting
* Knowledge of supporter journeys, retention and lifetime value principles
* Understanding of GDPR and fundraising compliance
* A collaborative and proactive approach to teamwork
Experience managing agencies and developing supporter journeys would be an advantage.
Benefits
* Salary: up to £35,000 per annum
* Contract type: Full time, permanent
* Location: London, Harrow, hybrid working, 2 days in the office
Why Join St Luke’s Hospice?
This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives.
We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
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