The Colorectal Cancer Service triages urgent suspected cancer patients to enable booking into the most appropriate clinic, whether nurse-led or consultant-led.
Following first appointments, the Navigator ensures timely access to care for urgent patients, working with MDT coordinators and the admin team.
Key responsibilities also include managing patient tracking lists, monitoring progress against targets such as 28 day diagnosis, liaising with personnel to meet targets, and delivering high performance and patient experience.
The Navigator will coordinate care, communicate with patients, and facilitate access to optimise the colorectal cancer pathway. They will play an instrumental role in ensuring quality and timeliness of diagnosis and treatment for suspected cancer patients.
Responsibilities
1. Be responsible and accountable for their practice and behaviour under the guidance and supervision of the Macmillan Colorectal Nursing Team and Macmillan BSM, and by working as part of the Colorectal multidisciplinary team.
2. Responsible for the timely escalation of issues and bottlenecks throughout the patients' pathway.
3. Work in partnership with the Macmillan Colorectal Nursing Team to provide patient coordination and care for patients referred to the colorectal USC Pathway.
4. Work in conjunction with the Colorectal Administrative POD to ensure diagnostic/appointments/treatments are booked in a timely manner.
5. Collaborate and communicate with the Macmillan Colorectal Nursing Team and wider health care teams to ensure the provision of appropriate services at the right time and in the right place.
6. Be responsible for the timely processing of referrals to the Colorectal Suspected Cancer pathway and ensure patients are booked into the right place.
7. Provide early detection of problems/actions to reduce the risk of delays in the pathway.
8. Document and monitor all aspects of patient care coordination and service delivery.
9. Supporting data collection for audit/project purposes.
10. Attend daily clinical PTL and weekly assurance PTL and take forward any appropriate actions.
#J-18808-Ljbffr