Location: Covering the South
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Principal Responsibilities:
Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
Ensure safety at all times, producing robust risk assessments and method statements
Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
Participate in the on-call rota to provide out-of-hours cover
Requirements
Requirements
Technical knowledge of water boosting technology and packaged pump stations
Experience in the pump industry or construction-related roles
Confined Space Entry Qualification
Current CSCS qualification
Some electrical training
Self-motivated with a "can do" attitude and a high standard of workmanship
Excellent problem-solving and critical thinking skills
Emergency First Aid at Work Qualification
Clean driving license
Effective communication skills (verbal, written, and email)
Beneficial IT skills
Benefits
Benefits
Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone