About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our 'walk-in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.
Key Responsibilities
1. Navigate the wide range of brands we offer to find pieces that our customers will love.
2. Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
3. Support your department with general shop-keeping tasks and excellent customer service.
4. Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor, helping to drive sales and profit.
5. Be an ambassador for the John Lewis brand.
Essential skills/experience you'll need
* A passion for fashion and styling.
* Excellent customer service skills to build rapport with customers.
* Great organisation skills to manage your own diary of scheduled appointments.
Desirable skills/experience you may have
* Experience using social media platforms to create content and engage audiences.
* Training will be provided to help you perform at your best every day.
About The Partnership
We're the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. As Partners, we are driven by our purpose to build a happier world. We focus on being brilliant at retail, continuously innovating, adapting, and diversifying. We are committed to price, quality, and service excellence in John Lewis, and passionate about serving food-lovers in Waitrose.
As Partners, we share ownership and the rewards that come with it. We contribute to our success, work together through challenges, and treat everyone with kindness and respect.
We foster an environment where everyone can be themselves and thrive, growing individually and collectively.
Important points to note:
Some roles may require pre-employment vetting, including DBS checks. You will be informed if this applies and should complete any required documents promptly. DBS checks will be conducted by a registered third-party, and financial probity checks may also be necessary.
We encourage early applications as vacancies may close early due to high interest.
We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.
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