Description:
We’re looking for a detail-oriented and proactive Operations Administrator to support our Channel Islands Imports/Exports team in Fareham. You’ll play a key role in processing freight invoices, managing supplier payments, and resolving customer queries — all while ensuring compliance and operational excellence.
This is a dynamic role that blends administration, customer service, and logistics coordination. You’ll be part of a high-performing team in a fast-paced international environment.
Key Responsibilities
1.
Calculate, process, and issue freight invoices for completed export movements
2.
Manage supplier purchase invoices via DSV’s online systems
3.
Resolve customer invoicing and payment queries professionally and efficiently
4.
Communicate with customers to fulfil quotations and booking instructions
5.
Liaise with DSV offices and agents in the UK and abroad
6.
Ensure compliance with transport and customs regulations
7.
Arrange cargo transport with approved hauliers, confirming equipment and pricing
8.
Prepare documentation for warehouse, haulage, and shipping departments
9.
Perform general administration including filing, claims, and cost checks
10.
Plan collections and deliveries to meet customer needs using resources effectively
What You’ll Bring
11.
Recent experience in freight forwarding or logistics administration
12.
Excellent IT skills, including confidence with invoicing systems and Microsoft Office
13.
Strong communication skills across internal teams and external customers
14.
Attention to detail and a commitment to legislative compliance
15.
Ability to work within agreed operational procedures and safety standards
16.
A collaborative mindset and willingness to support team goals
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.