Go back Cornwall Partnership NHS Foundation Trust
Hospital Administrator/ Ward Clerk
The closing date is 23 July 2025
The role will be based on Willow Stroke Rehabilitation Unit as Liskeard Hospital temporarily to allow planned upgrade and works to commence on Anchor Ward. Following this you will be permanently based on Anchor Ward, Bodmin Community Hospital.
The primary duty of the post holder will be to work on Anchor Ward. This will be on a rotational basis with some weekend working. You will need to be extremely organised and pay close attention to detail and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary.
Previous experience of working in a client-focused environment will be an advantage, as will flexibility and experience of working in a busy reception.
Main duties of the job
To be the first point of contact for all patients, visitors and members of the public attending the hospital and to ensure they are fully assisted as required when covering Minor Injury Unit/Anchor Ward. This is a key function within the hospital.
To provide full clerical and administration support to the inpatient ward and Minor Injury Unit as required.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.
Person Specification
Education / Qualifications
* Basic numeracy and literacy skills
* Knowledge and experience of using Microsoft office or similar applications
* NVQ or RSA 2 or equivalent experience
Skills and Aptitude
* Advanced word processing and data inputting skills
* Ability to use initiative to prioritise duties
* Attention to detail and confidentiality.
* Ability to communicate clearly by telephone and face to face with a range of people, including patients. health and social care professionals and the public.
Experience
* Experience of working in a very busy reception area
* Experience of working in an administrative setting
* Experience of managing electronic and paper-based diary / appointment systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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