Senior Planning & Operations Manager- £36-45k plus OT
Location: London
Company: Award-Winning, Creative Events Caterer
Are you an exceptional events planning and operations leader with a passion for high-end hospitality and a proven track record delivering large-scale, memorable events? One of London’s most renowned and creative event caterers is looking for a Senior Planning & Operations Manager to join there dynamic, fast-paced team.
About
Known for bold, imaginative menus, create event experiences, and seamless service. Working across London’s most iconic venues, they deliver everything from intimate VIP receptions and supper clubs to spectacular seated dinners for up to 500+ guests.
The Role
As Senior Planning & Operations Manager, you will be the planning and operational engine behind there events—leading the planning, logistics, and execution of complex, high-profile events from 10-600 plus. You’ll manage multiple large-scale events simultaneously, ensuring every detail is flawlessly delivered and every client expectation surpassed.
* Lead the end-to-end planning and operational delivery of large events, including dinners, brand activations, charity galas, and private celebrations. Reporting to the head of operations.
* Oversee event logistics: staffing, equipment, venue coordination, supplier management, health & safety, and timings
* Manage and mentor the planning and on-site operations teams, ensuring best-in-class service standards
* Collaborate closely with culinary, creative, sales, and production departments to ensure cohesive event delivery
* Develop and maintain operational systems, processes, and budgets
* Build strong, trusted relationships with clients, venues, and suppliers
* Ensure compliance with health & safety, licensing, and operational regulations
* Troubleshoot challenges calmly under pressure, making quick and effective decisions on event days
About You
* Minimum 3 years’ experience in event planning and operations management within high-end catering, hospitality, or large-scale events
* Proven experience overseeing dinners and events for up to 500 guests (or more)
* A natural leader with exceptional organisational and multitasking skills
* Confident managing large teams and complex logistics
* Strong communication skills and an ability to work collaboratively across departments
* Calm, solutions-focused, and highly detail-oriented
* Passionate about creativity, food, and exceptional guest experience
If you thrive in a creative environment, love operational challenges, and want to be part of a team delivering extraordinary events, we’d love to hear from you.