Job Role: Customer Support Administrator Location: Tewkesbury - Office Based. Salary: Up to £30,000 Contract: 10 month FTC – October Start Date We have a great opportunity for a longstanding client of ours, located between Cheltenham and Tewkesbury, who are looking for a Customer Service Administrator to join their team. Ideally, they are looking for someone enjoys helping customers, has great attention to detail, and thrive in a fast-paced environment. You'll be part of the team providing excellent customer service to customers whilst processing and helping customers with orders. With a salary of up to £30,000 this is a great opportunity to be apart of a fantastic team. Benefits: 25 Days holiday + bank holiday + Christmas shutdown Brand new state of the art facilities. Progression opportunities. Onsite parking. Pension. Roles and Responsibilities: Customer Communication: Respond to customer inquiries via phone, email, or live chat, providing prompt and accurate information to resolve issues or answer questions. Order Processing: Manage and process customer orders, ensuring timely delivery and addressing any issues related to product availability or shipping. Issue Resolution: Handle customer complaints or concerns, investigating issues and coordinating with relevant departments to provide effective solutions. Data Management: Maintain and update customer records in the CRM system, ensuri...