Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Dudley. So, what does the role of a Senior Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship-building with our clients will be the key to your success. In this role you will be working on a protected book of high-net-worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required. What are we looking for in our Senior Account Handlers? You will need a minimum of 2 years experience working in the Insurance Industry Time management skills with the ability to work independently Experience of cross selling and upselling products Excellent communication skills Knowledge of motor and home insurance Ability to develop and maintain client relationships Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer plenty of opportunity to gain qualifications that will enhance your career in this growing industry Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it’s time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. Footman James is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. AIB FJ LI-EM1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here here to see our standard benefits page