Job Description
We have an exciting opportunity for a Helpline Advisor known internally as a Triage & Early Intervention Officer to join the Dyfed-Powys team in Llangunnor, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
1. Flexible working options including hybrid working
2. 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
3. An extra day off for your birthday & options to buy or sell annual leave
4. Pension with 5% employer contribution
5. Enhanced sick pay allowances, maternity & paternity payments
6. High Street, retail, holiday, gym, entertainment & leisure discounts
7. Access to our financial wellbeing hub & salary deducted finance
8. Employee assistance programme & wellbeing support
9. Access to EDI networks and colleague cafes
10. Cycle to work scheme & season ticket loans
11. Ongoing training & support with opportunities for career development & p...