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Quality & compliance administrator

London
Priory
Compliance administrator
Posted: 18 August
Offer description

Quality & Compliance Administrator

Application Deadline: 30 September 2025

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital Woking

Compensation: £24,701 / year



Description

Priory Hospital Wokingis looking to recruit a Quality & Compliance Administrator to join the team. This is a full time 37.5 hoursrole.

Priory Hospital Woking provides leading inpatient and outpatient care for mental health and addiction. We treat a range of conditions, including addiction, depression and offer private autism assessments and support for adults. Specialist eating disorder treatment is also available nearby at Life Works.



What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
* To support a patient safety culture and promote learning from incidents and complaints
* Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies.
* Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this
* Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures
You can find additional information in the attached job description.



What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will have experience in administration, with excellent communication skills and strong organisation and time management abilities. They should be comfortable working within tight deadlines and demonstrate first-class customer service skills, along with experience in audit processes. Previous experience in a similar role within healthcare is essential, as is the ability to effectively manage diaries and work within demanding schedules.

For more information about the role, you can email MeganFlaherty@priorygroup.com



What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
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