As a HR Adviser, you’ll play a key role in delivering seamless, end-to-end support across the full employee lifecycle. Working closely with the HR Operations Manager, wider HR team and the business, you will ensure all HR services are delivered efficiently and in line with our service level agreements (SLAs). You’ll be instrumental in driving continuous improvement, helping to build a high-performing HR Operations function that supports the delivery of our broader HR strategy. This is a dynamic and hands-on role, ideal for someone who thrives in a fast paced environment. You’ll support the day to day operations of the HR team, ensuring we maintain high standards of service during a period of transformation and change. 9 month fixed term contract, based 2 days a week in our Swindon office. The benefits: Salary – up to £45,000 Bonus Scheme – on target bonus – 7.5% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday bank holidays, with the opportunity to buy up to an additional 10 days. A range of other flexible benefits to include private medical insurance, dental insurance and much more. Your responsibilities will include: Maintenance and development of internal processes and company policies. Working with line managers to implement contractual changes. Supporting managers with employee relations policies and cases and supporting HR BP’s on more complex requests Understanding of Total Reward and Flexible Benefits. Supporting delivery of annual benefits review and window. Implementation of changes in relation to the Employment Rights Bill as required. Identifying opportunities to drive efficiencies and improvements in how the HR Operations function works and what it can deliver to the business. Relationship management with HR systems providers, challenging and monitoring in line with agreed trigger points and SLAs. Management and delivery of regulatory and legislative changes in line with risk and compliance guidelines (e.g. SM&CR). Working with the Talent Acquisition team to deliver an efficient onboarding experience. Manages employee data including on-boarding, t&c changes and offboarding. Maintains accurate personnel records and ensures security and confidentiality Assists with HR projects and initiatives as required. What will you need to succeed? Qualifications / Experience: Strong HR generalist/operations experience Understanding of a payroll function is desirable. Understanding of the financial services sector is desirable. CIPD qualification essential Knowledge: Good understanding of the principles governing employment law Proficient knowledge and understanding of HR software. Good experience with employee relations and management of cases Skills and Competencies: Excellent interpersonal skills with the ability to communicate effectively at all levels. Strong relationship builder with internal and external stakeholders. Ability to produce accurate and insightful reports/MI. Positive, proactive, able to use your own judgement and initiative. High level of attention to detail, and accuracy. Takes responsibility for delivering and achieving targets, with a natural customer focused approach. Able to think critically, unlocking any issues that arise. Works collaboratively across a wider team. Strong analytical skills, proficient in Word, PowerPoint, Excel and other reporting tools. Forward thinking, innovative and always looking to put forward new ideas. Remains calm under pressure, particularly at peak periods where workloads can be challenging. Effective time management, planning, prioritising and organisation skills. High level of attention to detail, and accuracy. Numerate and able to interpret and act on management information. Self-motivated to keep up to date with all HR matters. Lead by example and display model behaviours. Strong team player. Flexible and able to deliver a variety of tasks as and when required. Demonstrates a trusted ability to work with highly confidential information. Why us? We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.