Job Title: Field Service Engineer
Job Location: Rugby
Salary Range: £36,000 - £40,000 (Base), £60,000+ (OTE)
Our client, a global leader in food processing equipment with processing plants worldwide, is on the lookout for talented and ambitious Field Service Engineers to join their growing team.
Responsibilities - Field Service Engineer:
* Provide 1st level phone support for troubleshooting and root cause analysis of reported issues.
* Conduct servicing of equipment spanning live bird handling through to packing, covering mechanical, electrical, and weighing aspects.
* Perform service audits to document equipment reports, identify service requirements, spare parts, and necessary adjustments.
* Manage spare parts sales including quoting and follow-up.
* Plan and execute service initiatives.
* Undertake installation and commissioning tasks.
* Conduct customer training on the operation, cleaning, and maintenance of company equipment.
* Perform pre-delivery inspections (PDI), repairs, and other tasks at company UK head office.
* Ad hoc duties as required.
Qualifications - Field Service Engineer:
* Mechanical/Electrical Field Service Engineer with an electrical bias, ideally, with experience in processing machinery within a food environment.
* Excellent communication skills to interact professionally with individuals at all levels.
* Strong self-management skills with the ability to handle multiple tasks efficiently.
* Capability to remain calm under pressure, focusing on achieving objectives.
* Commitment to delivering high-quality work with keen attention to detail.
* Flexibility in working hours, including weekends and travel away from home.
* Proficient in fault finding using engineering drawings, test equipment, and basic understanding of PLC and inverter controls.
* IT literate with proficiency in computer-based systems.
* Full UK driving license.
Benefits - Field Service Engineer:
* Competitive Field Service Engineer basic salary, with attractive overtime incentive (OTE £60K).
* Company vehicle (Ford Ranger type), phone, laptop, and tools provided.
* Pension scheme (Government standard and Peoples Pension).
* Health insurance (AXA Medical and Dental).
* Holiday allowance of 25 annual leave days plus statutory days.
For more information regarding this role please call Josh Kerr on 01453 829770 or email josh.kerr@omegaresource.co.uk
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk