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At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
* Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service.
* Conduct regular inspections of guest rooms and public areas to ensure flawless presentation.
* Manage rotas, stock levels, and departmental budgets efficiently.
* Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations.
* Handle guest requests and feedback with professionalism, warmth, and urgency.
* Maintain strict health, safety, and hygiene compliance across all areas.