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Adult Learning Administration Apprentice
, Apply From: 27/05/2025
Learning Provider
Delivered by SUTTON COLDFIELD TRAINING LIMITED
Employer
SUTTON COLDFIELD TRAINING LIMITED
Vacancy Description
Duties to include, but not restricted to:
* Respond to incoming requests for support from admin@sct.co.uk
* Destination tracking of learners
* Employer and learner surveys
* Franking and sending post
* Ensure all certificates that arrive in centre are scanned and placed in candidate library
* Update management information system (ICQ) ensuring all information is present and correct
* Support trainers with requests for printing or copying
* Provision of general admin support in relation to a variety of tasks that may be requested by any of the Team Leaders or Management team
* Communicate with participants, trainers, and other stakeholders to ensure smooth operation of training programs
General Duties:
* Answer telephones in a professional manner - ensuring any messages are relayed efficiently
* Meet and greet visitors in a professional manner
* Ensure all SCT Policies and Procedures are followed
* Have a good understanding of Funding Partners and the contract requirements
* Participate in training sessions or training programmes related to your job role
* Participate in staff meetings
* Any other duties as requested to meet the needs of SCT
You have a responsibility to:
* Actively participate in the preparation for OFSTED, MATRIX and any other ESFA Audits
* Support SCT in safeguarding any child, young person or adult you come into contact within your daily role through your understanding of all relevant SCT policies and procedures
* Promote British Values, including equality and to treat everyone with fairness and dignity
* Recognise that health and safety is a responsibility of every employee, to take reasonable care of self and others and comply with all Health and Safety policies and procedures
* Safeguarding is the responsibility of all - report any areas of concern to DSO
* Health and Safety is the responsibility of all - report any areas of concern to Health & Safety officer at SCT
Key Details
Vacancy Title
Adult Learning Administration Apprentice
Employer Description
Sutton Coldfield Training is a highly regarded training organisation dedicated to delivering high-quality government-funded programmes and commercial training across the UK. With a strong commitment to professional development, we work with individuals and businesses to provide tailored learning solutions that enhance skills, knowledge, and workplace efficiency.
Vacancy Location
29 Gate Lane Boldmere Birmingham B73 5TR
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000322192
Key Dates
Apply From
27/05/2025
Closing Date For Applications
2025-06-10 23:59:59
Interview Begin From
Possible Start Date
2025-06-15 00:00:00
Training
Training to be Provided
Customer Service Practitioner Level 2.
Your training will take place in the workplace. At least 6-hours a week protected Learning and Study time.
Learning Provider
SUTTON COLDFIELD TRAINING LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
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