Overview
About CTI: Join 150+ strategists and specialists delivering bold digital experiences for ambitious brands since 2004. CTI is a full-service digital agency offering strategic consultancy, web development, and digital marketing to drive demand online. We work with hundreds of clients including Chester Zoo, Zip World, Balfour Beatty, and Mind.
Responsibilities
You will join our Hosting & Infrastructure function, working across hosting platforms and CTI's internal systems. The team focuses on uptime, performance, and automation, with close links to client support, delivery teams, and the wider tech group. This is a hands-on role with a strong Azure focus, with support from your broader platform and infrastructure experience.
* Maintain and optimize cloud infrastructure in Azure (and some AWS).
* Automate provisioning, deployment, and patching using Terraform, PowerShell, or scripting.
* Manage web hosting environments, including Linux servers and Plesk.
* Support platform security, backup processes, and access control.
* Respond to incidents, service alerts, and client escalations, including 24/7 rota participation.
* Monitor system performance and identify areas for improvement.
* Create and maintain platform documentation and runbooks.
* Collaborate with support, delivery, and engineering teams to improve platform stability and speed.
What You’ll Be Doing
As a Platform Engineer, you’ll take ownership of the infrastructure that powers our client-facing platforms and internal systems, focusing on Azure, automation, and reliability. You’ll work across cloud environments, hosting tools, and monitoring systems to ensure uptime, scalability, and performance.
Experience and Skills Needed
What Experience You Need To Be Successful
To thrive as a Platform Engineer, you’ll need hands-on technical expertise and a proactive mindset. You should enjoy solving problems, documenting solutions, and improving systems.
* Experience in a technical infrastructure, platform, or hosting support role.
* Hands-on experience with Azure; some exposure to AWS.
* Good knowledge of Linux, Plesk, and hosting stack elements like DNS, SSL, and web/email services.
* Comfort with infrastructure-as-code, scripting, and deployment automation.
* Strong communication skills, able to engage with technical and non-technical users.
* Experience with Cloudflare, Atlassian Suite (Jira, Confluence), and monitoring systems.
* Bonus: knowledge of networking principles, Microsoft 365, or backup/DR solutions.
Equality and Inclusion: We encourage applications from all backgrounds and invite you to apply even if you don’t meet every listed requirement.
Benefits
* 28 days annual leave, in addition to bank holidays
* Hybrid-working – in the office twice a week
* Workplace nursery scheme
* Health cash plan
* Cycle-to-work scheme
* Flexible working hours
* Employee well-being and mental health programme
* Relaxed working environments – office dogs welcome
* Company socials and lots of fun
About CTI Digital
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Seniority and Employment
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Data Infrastructure and Analytics
Location and dates indicated are part of the original posting and may be subject to change.
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