Join Mitie – the future of high performing places.
ROLE: Accounts Support Administrator LOCATION: Centurion Park, York
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for an Accounts Support Administrator who will coordinate appointments, liaise with site and laboratory teams, and ensure client reports are delivered accurately and on time.
Responsibilities
* Schedule appointments with site managers, residents and relevant contacts.
* Liaise proactively with clients, ensuring timely responses to requests and updates.
* Coordinate closely with surveyors and laboratory teams to support accurate workflow.
* Handle data and information with precision, including spreadsheet use and programme management.
* Monitor client KPIs to ensure reports are issued within agreed timeframes.
Qualifications
* Strong attention to detail with experience delivering professional, high-quality client service.
* Proficient user of Excel, Word and software databases.
* Ability to work to tight deadlines while managing multiple tasks.
Benefits
* The opportunity to work within a fast‑paced scheduling environment supporting critical service delivery.
* A collaborative team culture where communication and accuracy are highly valued.
* A role that supports career progression through exposure to contract management and KPI reporting.
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