The George is currently looking for an experienced full time General Manager to lead a competent and motivated existing management team.
You must have at least 3 years experience in a similar role within the hospitality industry preferably a gastro-pub providing accommodation.
A current BIIAB personal license is a bonus.
Pay is commensurate with age and skill level. Tips are distributed based on hours worked.
Job Description:
* Work with the owner to prepare business and marketing plans and short term action plans for discussion with the Director and ensure implementation of these.
* Manage and implement all business development and marketing activities in order to increase overall revenue and profits.
* Arrange and advertise events to boost sales
* Promote and manage function room bookings
* Manage and maintain all aspects of service quality including all customer complaints or other interactions with customers in a way that makes them feel valued and welcomed as customers and wanting to return.
* Ensure the bar area is appropriately stocked/orders placed.
* Oversee cellar management.
* Manage staff recruitment.
* Conduct regular performance reviews of all staff
* Supervise time off and holiday applications.
* Post recruitment adds and paper sift applicants
* Oversee shift management/rota preparation.
* Ensure nightly cash up is conducted.
* Liaison with stock taker to ensure continuity with sales figures
* Manage accommodation room bookings.
* Ensure B&B rooms and breakfasts are available as advertised
* Manage all aspects of company and building security including any decisions about and enforcement of debarment of customers.
* Manage any accidents or incidents and report to the owner or public authorities as appropriate any incidents which require their attention.
* Ensuring all HSE protocols and fire regulations are adhered to.
* Conduct fire/emergency drills and training as needed.
* All other matters not specifically mentioned or delegated by the Director to other managers which are necessary for the success and smooth management of the Company's business and delivery of an excellent customer experience.
Qualifications:
- Previous experience working in a similar environment
- Excellent leadership and team management skills
- Ability to work in a fast-paced, high-pressure environment
- Knowledge of industry best practices
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
Hours:
- 5 days out of 7
- Mix of split and straight shifts
- Latest finish 10pm
- 45 hours per week
Benefits:
- Salary plus tips
- 28 days holiday
PLEASE NOTE: You will need to be local or have your own transportation (other than bus or train) due to our location as the evening shifts end after the last local bus leaves.
Job Types: Full-time, Permanent
Pay: £38,000.00-£48,000.00 per year
Benefits:
* Employee discount
Ability to commute/relocate:
* Bradford-on-Avon: reliably commute or plan to relocate before starting work (required)
Experience:
* Hospitality management: 3 years (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person