Our CRM Project Manager provide support to our sales teams through the management and allocation on sales leads, leading the business in regard to CRM. You’ll do this by creating a clear digitalised processes and management of all project pipelines as well as a market leading CRM management system with a primary focus on our national and regional sales pipeline supported by Glenigan insights and information. Key Responsibilities Manage the CRM system, reporting through this and build a market leading pipeline of opportunities for the branch network & external sales teams Provide excellent customer service through the management and assignment of sales leads, ensuring these are set-up on our systems Log and track the performance of the sales lead through our customer pyramid Report on weekly monthly activity on leads generated and assigned Research, track, maintain and update leads on database Providing data and reports to support sales team Foster an environment of good communication between Operational Management, Sales Management and the Branch network Ensure appropriate department procedures are maintained, updated and documented What We’re Looking For Ability to work closely with the External sales teams, forging strong working relationships with both Internal and External customers Excellent administration skills – able to demonstrate a high level of accuracy Proficient use of Microsoft Packages, Word and Excel Ability to work on own initiative Excellent attention to detail Excellent organisation skills A team player with a high level of dedication Experience of the tool hire industry would be an advantage but not essential What We Can Offer You Competitive salary Salary sacrifice pension 25 days holiday, plus bank holidays Additional holiday purchase scheme Free Tool Hire Life Assurance cover 3x salary Share save scheme Eye care vouchers Recommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Gym discounts Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline – free joining A Little Bit About Us Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK. At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence. If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.