Job Description
BDS are currently working with a local housing association to recruit a Sheltered Housing scheme manager to provide a housing management service within one of their sheltered services for the over 55s in Hillingdon.\n\nDuties:\n\n * Daily welfare checks to residents.\n\n * Facilitate property lettings and tenant communication for smooth onboarding\n\n * Conduct regular health and safety checks to ensure property conditions are well-maintained.\n\n * Coordinate with external agencies and providers when necessary.\n\n * Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears\n\n * Act promptly on complaints regarding anti-social behaviour, escalating where needed.\n\n * Report communal area repairs and maintain strong partnerships with external support agencies.\n\nCriteria:\n\n * The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.\n\n * Strong understanding of tenant and housing management, particularly for older adults\n\n * Confident in conducting health and safety checks within residential environments\n\n * Effective communicator, able to handle complaints and uphold tenancy agreements\n\n * Experience working collaboratively with external agencies to support tenants' needs\n\nHours: 36 per week\n\nPay: £20.00 per hour umbrella.\n\nThis is a temporary ongoing role in the first instance though a permanent opportunity may become available at a later date.\n\nPlease note; this role requires a full enhanced DBS Certificate dated in the previous 12 months