Company Overview:
Due to the growth and demand for our services, Brackenwood is looking for a Receptionist to join our family-run business. We are proud to be one of the leading installers of high-quality replacement windows, doors, and conservatories. As we continue to expand, we seek a highly motivated, organized, and friendly receptionist to be the first point of contact for our clients and visitors.
Job Overview:
The Receptionist will play a vital role in ensuring that Brackenwood continues to offer exceptional customer service. The ideal candidate will have outstanding communication skills, a positive attitude, and a strong attention to detail. This is a fast-paced position that requires the ability to multitask, handle a variety of administrative tasks, and maintain a professional and welcoming reception area.
Key Responsibilities:
* Greet and welcome visitors with a positive, professional attitude, ensuring they feel valued.
* Direct visitors to the appropriate person or office, providing clear instructions.
* Answer incoming calls, transfer them to the appropriate personnel, and take accurate messages.
* Maintain an organized, clean, and welcoming reception area at all times.
* Manage incoming and outgoing mail, packages, and deliveries, ensuring they are handled promptly.
* Provide accurate information and assistance to clients and visitors via phone, email, or in person.
* Assist with basic administrative tasks, including data entry, document preparation, and filing.
* Manage office supplies and inventory, ensuring stock levels are maintained and replenished as needed.
* Assist the team with ad-hoc tasks and projects, contributing to the overall smooth operation of the office.
Key Requirements:
* Previous experience in a receptionist or customer service role is preferred.
* Excellent verbal and written communication skills.
* Strong interpersonal skills, with the ability to engage with diverse individuals professionally.
* A strong customer service orientation, always striving to exceed expectations.
* Exceptional organizational skills and attention to detail, with the ability to handle multiple tasks.
* Ability to multitask, prioritize work, and manage time effectively.
* A friendly, approachable, and positive demeanour that aligns with the values of Brackenwood.
Why Join Brackenwood?
At Brackenwood, we are a close-knit, family-run business that values the contribution of each employee. We offer a supportive work environment where you will play an integral part in delivering top-tier customer service to our clients.
How to Apply:
If you are an enthusiastic, organized individual with a passion for providing excellent service, we would love to hear from you. Apply now to join our team
Previous applicants need not apply.
Job Type: Full-time
Pay: £27,000.00-£28,500.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person
Reference ID: Receptionist0925