Receptionist Host (Full-Time) The Groucho Club, London The Groucho Club is seeking a full-time Receptionist Host to join our Front of House team. As the first point of contact for our members and guests, you’ll play a vital role in creating the warm, professional and distinctive experience that defines the Club. With a positive can-do attitude, confident presence and a genuine passion for service, you’ll deliver exceptional customer care while building strong relationships with members and their guests. Your energy, discretion and attention to detail will help ensure every visit to the Club feels special. Key Responsibilities Welcome and assist members, guests and bedroom guests Build rapport with members and understand their preferences Manage reception desks, calls, emails and guest sign-ins Take restaurant, event and bedroom bookings Direct members and guests throughout the Club Handle high-profile guests with professionalism and discretion Maintain accurate logs and ensure reception areas are kept immaculate About You Previous receptionist or customer-facing experience preferred Confident, personable and well presented Calm under pressure with excellent communication skills Passionate about delivering outstanding customer service Why Join Us Competitive salary and incentives 28 days holiday Pension contributions Complimentary staff meals Training and development opportunities Join the Reception team at one of London’s most iconic private members’ clubs, where people, service and creativity are at the heart of everything we do. Direct applications only – no agencies, please.