Join to apply for the Healthcare Administrator | Irene, Gauteng | Permanent role at PSG Wealth Menlyn
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Join to apply for the Healthcare Administrator | Irene, Gauteng | Permanent role at PSG Wealth Menlyn
Designation: Healthcare Administrator | Irene, Gauteng | Permanent
Category: Administration and Operations
Job Level: Semi-skilled and discretionary decision making
Posted by: PSG Financial Services
Posted on: 03 Feb 2025
Reference Number: POS39703
Closing date: 13-Aug-2025
Position Type: Permanent
Location: R21 EB and Wealth: Irene
Overview
VACANCY| HEALTHACARE ADMINISTRATOR | IRENE, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Description
The Healthcare Administrator will provide administrative support to the Healthcare Account Executive in managing employer group healthcare portfolios. The role ensures smooth operations, accurate data management, and effective communication with employer groups and their employees regarding healthcare benefits.
Responsibilities
Administrative Support:
* Assist the Healthcare Account Executive with day-to-day administrative tasks related to employer groups
* Maintain and update client records, ensuring accuracy and compliance with regulatory requirements
Client Relationship Management
* Act as the first point of contact for employer groups and employees, addressing queries related to healthcare benefits
* Schedule meetings, wellness events, and presentations with employer groups
* Ensure timely responses to client inquiries, escalating complex issues to the Account Executive as needed
Policy And Claims Management
* Assist with onboarding new employees onto healthcare plans, including plan selection and member registration
* Track and follow up on claims, amendments, and changes to group healthcare plans
* Monitor new applications, additions, or changes in healthcare coverage and ensure timely processing
Reporting And Data Management
* Maintain a secure and organised database of client information, adhering to confidentiality and data protection protocols
Collaboration And Coordination
* Liaise with insurers, healthcare providers, and other third-party service providers to resolve issues and maintain effective working relationships
* Support the Account Executive in developing and implementing client-specific healthcare strategies and solutions
Minimum Requirements
* Grade 12
* NQF5 qualification and RE5
* 2 years relevant healthcare work experience within the financial services industry
* Proficient in both spoken and written English and at least one other of the official South African languages
* Computer literacy (MS Office)
Competencies
* Strong organisational and multitasking abilities
* Excellent communication and interpersonal skills
* Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)
* Attention to detail and ability to handle sensitive information with discretion
* Knowledge of healthcare benefits and medical schemes (advantageous)
How To Apply
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 13 August 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
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