Position: Wellbeing & Therapeutic Engagement Worker
Pay: £13.30 per hour (£25,935.00 per annum)
Location: YMCA Norfolk Offices, Aylsham Road, Norwich and Countywide
Contract Type: Permanent Term Time Only (38 weeks per year plus 8 days)
Hours per week: hours
Job Role
Are you passionate about supporting children, young people and families to thrive? YMCA Norfolk is seeking a compassionate and proactive Wellbeing & Therapeutic Engagement Worker to join our dedicated team.
In this rewarding role, youll provide informal, holistic support tailored to individual needs, helping children and young people build emotional resilience, improve wellbeing, and engage positively in their communities. Youll work flexibly across home, school and community settings, building trusting relationships and empowering families to make lasting changes.
Key Responsibilities
* Deliver one-to-one and joint sessions with children, young people and their families.
* Promote emotional wellbeing, physical health and resilience using strength-based and trauma-informed approaches.
* Support children with issues such as anxiety, emotional regulation, friendships and school engagement.
* Assist parents with confidence building, routines, and navigating family dynamics.
* Collaborate with schools and referrers, advocating for children and attending professional meetings.
* Maintain accurate records and follow safeguarding procedures.
Further information can be found at Wellbeing & Therapeutic Engagement Worker Job Description
The Organisation
YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.
What youll need to succeed
* Experience working with children or young people and supporting wellbeing.
* Strong interpersonal and communication skills.
* Understanding of mental health and neurodiversity (ASD/ADHD).
* Ability to work independently and flexibly, including occasional evenings and weekends.
* Full driving licence and access to own transport.
Desirable experiences include Mental Health First Aid training and basic counselling skills or the willingness to undertake training.
For more information on this role, please contact
Benefits
* Health Care Plan
* 34 days (pro rata) per annum inclusive of Bank and Public Holidays
* An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
* Access to contributory stakeholder pension scheme after 3 months
* Health and wellbeing events and activities
* Family friendly policies
* In service training opportunities and bursaries investing in your development
* Annual staff day and staff awards to celebrate our successes
* Death in service benefit of 2 x annual salary
* Regular line management and support
* Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery
Closing date for applications:9am on Friday 17th October 2025
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment.
Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.
YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship.
If you require an alternative method of applying, or documents in a different format, please email our HR Team via