Location: Birmingham (near NEC)
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Type: Temporary ongoing
Pay: £12.50
We're looking for a confident, approachable communicator who thrives in a fast-paced environment and can keep calm under pressure.
What you'll do:
Handle incoming calls from customers arranging service, maintenance, and repairs for company vehicles
Assist customers who have broken down and organise recovery promptly
Book services with suppliers and arrange courtesy or rental vehicles
Schedule additional services as needed
Keep customers updated and escalate concerns when necessary
What we're looking for:
Customer service experience (ideally in a contact centre or service environment)
Strong admin skills xxuwjjq and PC proficiency (Word, Excel, Outlook)
Motor industry experience is a plus, but not essential