We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick. This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key. Benefits: Salary up to £28,000 Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week Location: Smethwick 29 days holiday Free onsite parking Discounted Gym Membership Employee discounts EAP Scheme Stable, long-term opportunity within an established business Varied and fast-paced role with real responsibility Supportive team environment The Role As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers. Key Responsibilities Managing incoming communication via phone, email, and in person Processing contractual documentation in line with company procedures Updating internal systems and maintaining accurate customer records Producing detailed reports for both internal stakeholders and customers Processing sales orders, raising invoices, and managing billing queries Handling manual invoices and credit notes Supporting CRM sys...