Job overview
We are looking for an enthusiastic, proactive, and motivated individual to provide comprehensive personal assistant support to one of our executive directors and their deputies. If you can demonstrate excellent organisational and planning skills, have a keen eye for detail and are able to progress multiple pieces of work simultaneously and to tight deadlines we would be eager to hear from you.
As a key member of the Corporate Secretariat, you will be part on an experienced and supportive team responsible for providing a first class service to the Executive Team and Board of Directors, you will work extensively with colleagues across the Trust, as well as interacting with partners at a local and regional level, so excellent interpersonal and communication skills are a pre-requisite.
Main duties of the job
As a senior member of the Corporate Secretariat you will provide a comprehensive, customer focused, administrative support and executive level PA service.
The post requires excellent organisational skills, and requires the ability to work independently, frequently exercising tact, discretion, initiative, and judgement.
The Executive PAs often act as the first point of contact for the public, stakeholders, and staff, and therefore represent the Trust.
The post holder must always project a professional and confident image and should demonstrate the Trust values in their behaviour and work.
The post holder will be highly proactive and will use their initiative and judgement to manage the executive directors’ diary and to balance urgent and important priorities.
The post holder will be required to provide cover across the Corporate Secretariat, in order to maintain continuity of service.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Person specification
Knowledge and Experience
Essential criteria
1. Proactive diary management and forward planning of workloads.
2. Workload prioritisation and planning to ensure an efficient, high quality, customer-focused service.
3. Board-level committee administration and minute taking skills.
4. Evidence of successfully handling sensitive situations efficiently and confidently.
5. Experience of drafting complex reports and correspondence from scratch.
6. Experience of helping to establish, monitor and develop departmental systems and processes.
7. Experience of improving efficiency or quality through changes to administrative systems and processes.
8. Experience of monitoring projects and actions to ensure completion.
Desirable criteria
9. Experience of working within the NHS and understanding the political and regulatory environment.
10. Experience of working in a complex environment with significant regulatory/statutory control.
11. Experience of developing and maintaining databases/systems (e.g. to monitor the completion of actions).
12. Data analysis and information management including interpretation and comparison.
Qualifications & Training
Essential criteria
13. Business administration qualification, or equivalent qualification or relevant experience.
14. Advanced level use of IT systems such as Excel, Word, Outlook etc.
Desirable criteria
15. ECDL (Advanced) or equivalent
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Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.
Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.
For example, AI responses…
1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.