Overview
Customer Team Member (18+) SPAR Machynlleth. 20 hours p/w, various shifts. We have an exciting opportunity for a SPAR Customer Team Member at Machynlleth. You will play a vital role in supporting the store management team and creating a positive customer experience by delivering great service and contributing to continuous improvement of the store.
Key Tasks / Responsibilities
* Customer Service: Greeting customers in a friendly and welcoming manner; answering inquiries about products and services; assisting customers in finding items; processing purchases efficiently and accurately at the tills; upselling selected products and highlighting multi-buy offers.
* Store Operations: Managing stock, checking deliveries, stocking shelves, maintaining a clean and organized sales floor, rotating stock for freshness and expiry dates; completing tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required; adhering to company policies and procedures.
Key Skills / Knowledge
* Previous experience in a similar role and/or industry is preferred
* Reliable with good attention to detail; able to follow instructions and procedures
* Understanding of retail legislative responsibilities and ability to assist with adherence
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward
* Experience with a ‘Challenge 25’ policy desirable
* Enthusiastic and able to work both in a team and independently
* Cash handling experience is preferred but not essential
What's in it for you?
* Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements
* Opportunities to develop skills in a supportive, diverse culture
* Outstanding training and development
* Hands-on experience in a high-volume, fast-paced convenience store
* Generous staff discount in SPAR stores (excl. Alcohol & Cigarettes)
* Internal promotion opportunities
* Paid breaks
* Free tea & coffee
* Early access to pay through ‘EarlyPay’
* 24/7 access to payslips and rotas via HR/Payroll portal
* Wellbeing support including emotional support, counselling, legal and financial advice
* Company Pension Scheme and NEST
* Life insurance, cycle to work scheme, long service awards
Role Details
* Contract type: Permanent
* Hours: 20 hours per week
* Salary: Up to £12.25 per hour (depending on age)
Inclusive environment
Disability Confident Committed employer; guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.
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