Description
Contract: Zero hours
Salary: £13.69 p/hour
Location: High Street, Northallerton
Closing date: Sunday 19th October 2025
Interview date: We will interview applicants as we receive them
Working as a Cover Supervisor gives you the ultimate flexibility to plan your life around work with hours to cover holidays, busy periods and staff absence. It’s a great opportunity for someone with retail management experience who enjoys variety and thrives in a community-focused environment!
We’re right on the high street, next to the pedestrian crossing – so you won’t miss us (and neither does anyone else, judging by the footfall!) and Fridays are market days, which means we’re extra lively. Donations keep us busy, volunteers keep us laughing and customers keep us on our toes.
More about the role
Customer service is at the heart of what we do. You’ll make sure shoppers always get a warm welcome (two-legged or four!) and that the shop feels like a friendly place to pop into. Whenever the chance comes up, you’ll proudly fly the flag for Blue Cross and the incredible work we do for pets and people.
On the sales side, you’ll be encouraging Gift Aid sign-ups, collecting donations and making sure every item is priced just right to raise as much as we can. You’ll be making sure the shop floor looks great and stays well stocked; from eye-catching window displays to tidy rails and shelves, you’ll keep everything looking appealing, safe and ready to be bought.
You’ll be leading and supporting our wonderful team of volunteers, making sure the day runs smoothly while keeping the mood positive and the laughs flowing. Whether it’s giving clear guidance, sharing shop updates, or just cheering the team on, you’ll help everyone feel confident and valued.
Internally, this job role is known as a Standby Shop Assistant.
About you
You’ll bring previous retail experience, including some time spent supervising or managing and you’ll be confident working with all sorts of customers. Flexibility is important as shifts vary so you’ll be happy to jump in when needed. You’ll also be organised, practical and ready to get stuck into whatever the day brings.
🐾 Support and motivate our wonderful volunteers
🐾 Help customers feel right at home (dogs too!)
🐾 Keep the shop floor looking its best
🐾 Make sure donations are processed, priced, and ready to sell
🐾 Bring energy, organisation and a sense of humour to the shift
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page