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Admin support officer

Bangor (Gwynedd)
Betsi Cadwaladr University Health Board
Support officer
Posted: 18 August
Offer description

Job Overview

This post is Fixed term/Secondment until 31/03/2026 to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

To provide high-level administrative Support to the Gwynedd Flying Start Health Team based in Bangor, within the Betsi Cadwaladr University Health Board.

To communicate and liaise with individuals and groups across the Health Board and individuals and groups from external organisations dealing with sensitive or contentious information.

The ability to speak Welsh is essential for this post; Welsh speakers are welcome to apply.

Main duties of the job

Acts as the first point of contact for the health team and/or for visitors.

Provide administrative support and some basic clinical support for the health visitors and nursery nurses and their teams. Support the team by referring concerns to the most appropriate person during periods when they are absent from the office.

Schedules and arranges meetings and groups for the health staff /team.

Manages the administrative and audit data for the Flying Start Team within the area.

Files and manages all reports and correspondence ensuring that all documents are retained destroyed/logged accordingly as per BCU Policy and GDPR Guidelines.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qulaifications & Knowledge

Essential Criteria

* RSA III / NVQ 3 Qualification or equivalent.
* ECDL Qualification or equivalent

Desirable criteria

* NVQ or equivalent in Administration
* Advanced ECDL Certificate

Experience

Essential criteria

* Experience at a high level of providing a comprehensive secretarial service
* Experience of setting up and using filing/IT systems
* Familiar with office procedures & deadlines

Desirable criteria

* Previous experience of working as a personal secretary
* Previous experience of working within the NHS

Skills And Attributes

Essential criteria

* Excellent communication skills
* Ability to work unsupervised and make decisions
* Organisation skills
* Numeracy and Literacy skills
* Excellent customer care skills
* Good command of English both written & verbal
* Typing/Word Processing skills

Desirable criteria

* Ability to produce reports
* Confident in all aspects of office practice
* Experience of producing graphs and statistics
* Welsh language
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