Credit Analyst Job Leicester, Permanent, Office-based Position Summary The Senior Credit Analyst oversees the full Order-to-Cash (O2C) cycle, integrating credit risk management with proactive collections and hands-on cash application. The role is focused on driving cash flow performance, minimising risk, and maintaining accuracy within a fast-paced, global environment. This position is instrumental in improving working capital and enhancing credit and collections processes across a diverse international customer base. Key Responsibilities Credit Risk Management Evaluate the creditworthiness of new and existing customers through detailed analysis Review and recommend credit limit adjustments, ensuring approval in line with delegated authority frameworks. Obtain and assess credit reports and bank references when required Make informed credit decisions based on risk assessments Partner with Sales and Customer Care to identify alternative solutions where standard credit terms are not viable. Ensure compliance with company policies and approval protocols, escalating where necessary Collections & Accounts Receivable Manage a high-volume portfolio of accounts, ensuring timely collection of outstanding balances Oversee accounts across multiple regions and currencies Execute structured collections activities, including follow-ups and escalation of overdue accounts Investigate and resolve billing disputes, deductions, and short payments Contribute to reducing aged debt and improving overall collection metrics Support month-end reporting and close processes Cash Application & Reconciliation Perform accurate and timely cash application within SAP Allocate incoming payments and match them correctly to customer accounts Investigate unapplied cash and resolve discrepancies Maintain integrity of the accounts receivable ledger and support period-end close activities Stakeholder Management Collaborate with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues efficiently. Engage directly with customers to handle payment queries and escalations Liaise with external credit agencies to support credit assessments and decisions Reporting & Process Improvement Monitor AR ageing and account activity using SAP and collections tools Support the preparation of reporting related to accounts receivable and collections performance Identify opportunities to improve processes, driving efficiency and stronger financial controls Assist with ad hoc projects across credit, treasury, and cross-functional initiatives Qualifications Bachelor’s degree in Finance, Accounting, or a related discipline (or equivalent experience) Minimum of 6 years’ experience in credit, collections, and accounts receivable within a high-volume environment Skills & Competencies Strong attention to detail with a proactive, hands-on approach Ability to manage competing priorities in a fast-paced, high-volume setting Experience in multi-entity and multi-currency environments Strong SAP experience (FI/AR module) within an Order-to-Cash function Familiarity with collections or receivables management systems Advanced Excel skills, including pivot tables, lookups, and large data analysis In-depth understanding of AR processes, including collections, cash application, and reconciliations Experience resolving unapplied cash, discrepancies, and performing variance analysis Proven ability to manage collections portfolios and resolve payment issues Strong communication and stakeholder management skills Solid understanding of credit risk principles Excellent analytical and problem-solving abilities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4799861