Customer Service Advisor (Housing)
Salary £30,386.03 plus benefits
Hemel Hempstead, Hertfordshire (Hybrid Working)
Fixed Term Contract until 1st January 2027 Full Time (37 hours per week)
Join us in making a meaningful difference for our customers. Apply today and become a valued member of our Customer Services team.
At Thrive Homes, were seeking a Customer Service Advisor to play a vital role in helping our customers access essential housing services. From raising repair requests to supporting tenancy enquiries and more, youll be the first point of contact, offering clear, friendly, and effective guidance across a wide range of queries.
Using a variety of communication channels, youll ensure every customer feels listened to, supported, and confident in the service they receive.
If youre passionate about putting customers first and take pride in delivering excellent service every day, wed love to hear from you.
This role requires working from the office one day per week. All training and any additional business needs will also be office-based, so applicants must live within a com...