Responsibilities
* Lead and develop the in‑house Graphics Team, overseeing creative output, workload planning and performance management.
* Allocate and prioritise studio workload to ensure projects are delivered efficiently against deadlines and budgets.
* Work collaboratively with Buying Teams to develop new product and packaging concepts, including licensed ranges.
* Arrange and manage freelance or external creative support during peak trading periods.
* Research and interpret market and design trends across customer demographics to inform original and commercially relevant product development.
* Plan and manage critical paths, ensuring alignment with buying and launch schedules.
* Mentor Designers and Creative Artworkers to support continuous professional development and succession planning.
* Monitor project lead times and control design costs to prevent overruns.
* Maintain confidentiality and information governance standards in line with GDPR requirements, including accurate record‑keeping systems.
* Contribute to the continuous improvement of internal studio systems, workflows and best practice.
* Ensure product ranges remain current and competitive through ongoing market and trend awareness.
* Undertake additional duties appropriate to the level and scope of the role.
Qualifications
* Proven experience leading or managing a design or creative team.
* A minimum of three years’ experience at Senior Designer or Senior Creative Artworker level, ideally within retail packaging or product design.
* Experience working with licensed product ranges is advantageous.
* Experience commissioning illustration and photography is desirable.
* Degree in Design or a related discipline, or equivalent professional experience.
* Strong organisational, leadership and communication skills with the ability to manage multiple concurrent projects.
* High level of commercial awareness, balancing creative quality with cost control and delivery deadlines.
* Genuine passion for packaging and product design, with the ability to thrive in a fast‑paced retail environment.
* Confident, professional and positive approach with the ability to motivate and develop others.
* Creative flair combined with practical problem‑solving ability and adaptability.
Competitive Salary
Based in Liverpool Head Office.
Employee Benefits
* Full‑time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro‑rated for part‑time or alternative working arrangements.
* Discounted on‑site gym.
* Contributable company pension scheme.
* 10% store discount at all our retail stores.
* Death in Service Benefit.
* Long service recognition scheme.
* MyHB colleague benefits platform with access to discounts UK‑wide on retail, leisure, hospitality venues.
* Employee Assistance Programme with 24/7 confidential counselling and advice line.
* Completely confidential services.
* Low‑cost voluntary insured health cash plans and cancer cover.
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