Job Title: Field IT Support Engineer - MSP
Location: Bromsgrove
Salary: Up to £35,000 (DOE)
Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support?
If you're looking to build your career with a forward-thinking Managed Service Provider (MSP), this could be the role for you.
We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting.
Key Responsibilities
* Provide on-site and remote IT support (2nd line) for a wide range of clients
* Diagnose, troubleshoot, and resolve hardware, software, and network issues
* Install, configure, and support desktops, laptops, printers, and peripherals
* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)
* Assist with Microsoft 365, Azure and cloud solutions
Skills and Experience Required
1. Experience in an...