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Centre team lead - hybrid & customer care

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The Forum
€36,295 a year
Posted: 31 March
Offer description

A key transport organization is looking for a Centre Team Manager to lead and develop a team of Customer Service Agents. This role will involve managing performance, resolving complex customer inquiries, and engaging with diverse stakeholders. You will work in a hybrid model, balancing office and remote work. Strong customer service and team management skills are essential. The position offers a salary of £36,295, benefits including free travel and a pension scheme. This is a fantastic opportunity for an empathetic leader eager to make a positive impact.
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